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The Financial Sector Reform is probably the biggest single change the banking industry has witnessed in the 1990s (Banking and Financial Institutions Act, 1991). It is a change which has changed the direction and manner in which local banks and financial institutions used to deliver services to their customers.

The challenge ahead is to counsel and mould the banks’ human resources in this new direction so that they should not only be recipients of the change but actually steer the direction of the change. This is possible in a situation where the banks’ employees are creative in their approach to problem solving, have the understanding of the business, are knowledgeable of reformed banking systems requirements and the implications. This requires career bankers with entrepreneurial skills, advanced information technology literacy and customer orientation. To respond to these changes efforts should be made to enable bank employees to get: “Access to professional Education”.

The Tanzania Institute of Bankers (TIOB) was established with this objective in mind. The Institute is charged with the principal objectives of setting, promoting and upgrading the excellence and professionalism in the banking and financial services industry in Tanzania. The aim is to alleviate the acute shortage of professional and efficient career bankers, thus enhancing the quality services to the public.

Objectives:


Principal objectives of the Institute as laid down in the Constitution are as follows:

(a) To promote, encourage and provide opportunities for members to acquire knowledge of the theory and practice of banking and to facilitate the consideration and discussion of matters of interest to bankers and persons associated with banks and financial institutions;

(b) To act as a regulatory and disciplinary body for the banking profession and to promote professional integrity and ethics and to set standards for the banking profession;

(c) To set, mark and conduct or approve examinations in banking subjects and accordingly to issue diplomas and certificates either alone or jointly with other educational or professional bodies;

(d) To liaise with other educational bodies, colleges and institutions of higher learning and co-operate in the developing of teaching syllabus of the diploma in banking but with the Company remaining the examining body responsible for setting papers, moderating and appointing of examiners;

(e) To provide facilities for reading, discussion and publication of approved papers by members of the Company and others, and to arrange for the delivery of lectures and the provision of instructions on banking and other subjects of interest or practical use to bankers;

(f) To establish, maintain and operate libraries containing, principally, works on banking, commerce, finance, economics, law and all other allied subjects.

To achieve the above objectives, the Institute shall:

(i) Promote educational opportunities designed to aid members in enhancing their professional skills;

(ii) Determine the entry requirements and qualifications for their recognition;

(iii) Monitor and maintain record of each member’s formal education;

(iv) Conduct the “Continuing Banking Education Programmes” for its members.