PERFORMANCE MANAGEMENT

Duration: 2 days

OBJECTIVES

Upon completion of the programme, participants will be able to:

• Understand and identify the essential components of performance appraisal.
• Identify and develop effective techniques to motivate people.
• Understand the importance of setting objectives and action plans.

CONTENT

• Bank strategic planning.
• Performance appraisal.
• Motivation.
• MBO.
• Objective setting and action plans.
• Change management – results driven culture.

TARGET GROUP

Supervisors and Managers.

FORMAT

Lectures, group discussions and exercises.