CONTINUING BANKING EDUCATION TRAINING PROGRAMMES

MANAGING CHANGE

Duration: 2 days

OBJECTIVES


Upon completion of the programme, participants will be able to:

• Appreciate the need and purpose of change.
• Recognize the scope of the change process.
• Apply the right strategies for coping with change.
• Evaluate circumstances, objectives and progress of change.
• Evaluate competitors’ strengths and the effect of change.

CONTENT

• Defining Change.
• Change Management.
• Change Strategies
• Resistance/Acceptance of Change.
• Re-Engineering.
• Competitor analysis and the effect of change.

TARGET GROUP

Managers.

FORMAT

Lectures, group discussions and case studies.