MANAGING BUSINESS REDESIGN AND INFORMATION TECHNOLOGY

Duration: 2 days

OBJECTIVES

Upon completion of the programme, participants will be able to:

• Understand the issues and difficulties in redesigning business.
• Apply the right approach in developing and implementing a business redesign process.
• Identify opportunities and the right decisions on technology investment.

CONTENT

• Business transformation, information and technology in financial services.
• Business information and performance measurement.
• Identifying and redesigning business processes.
• Opportunities – how technology can be used to change the world of banking.
• Information technology and investment in the bank.
• Business accountabilities of IS/IT resources management.
• Making business decisions on technology investment and evaluating opportunities.
• Managing the people aspects of business change.

TARGET GROUP

Managers and Officers with responsibilities for business redesign and information technology.

FORMAT

Lectures, case studies and group exercises.