TRAINING OF TRAINERS – PART I

Duration: 5 days

OBJECTIVES

Upon completion of the programme, participants will be able to:

• Determine training needs.
• Understand how learners (adults) learn.
• Prepare training materials.
• Apply specific skills needed to conduct the training.
• Operate and use training instruments.
• Conduct structured training.
• Design evaluation tools.

CONTENT

• How Adults learn best.
• Determining Training Needs.
• Bank Products/Services Knowledge.
• Designing the Course.
• Developing Manuals.
• Training Budget.
• The facilitator’s Role.
• Facilitators’ Responsibilities.
• Facilitation Techniques.
• Training Aids.
• Purposes of Evaluating Training.
• Designing Evaluation Tools.
• Collecting Data.
• Training + HRP/Strategy.

TARGET GROUP

Heads of Human Resources, Training Managers, Front Line Officers, Desk Training Officers and Internal Auditors.

FORMAT

Lectures, group discussions, exercises, mini projects and video viewing.